Privacy Policy

Last Updated: 5th Feb 2025

Click Lab ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and store personal data in compliance with the New Zealand Privacy Act 2020.

1. Information We Collect

We collect personal information when you:

  • Visit our website and interact with our content

  • Contact us via forms, email, or phone

  • Purchase services or engage in consultations

  • Subscribe to our newsletter or marketing updates

The types of personal information we collect include:

  • Basic details: Name, email address, phone number

  • Business information: Website URL, business name, service preferences

  • Technical data: IP address, browser type, and website analytics

  • Payment information: Processed securely via third-party providers (we do not store credit card details)

2. How We Use Your Information

We use the information collected to:

  • Provide and manage our services

  • Respond to inquiries and customer support requests

  • Improve our website, marketing, and analytics

  • Send newsletters and promotional content (you can opt out anytime)

  • Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

3. Cookies & Analytics

Our website uses cookies and third-party tracking tools such as Google Analytics, Facebook Pixel, and Google Ads to:

  • Analyze website traffic and improve user experience

  • Measure the effectiveness of marketing campaigns

You can manage or disable cookies in your browser settings.

4. Data Storage & Security

We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. This includes:

  • Secure data encryption

  • Access restrictions for sensitive data

  • Regular security audits

Despite our best efforts, no online system is 100% secure. You share information at your own risk.

5. Sharing Information with Third Parties

We may share personal data with:

  • Service providers (e.g., payment processors, analytics providers)

  • Law enforcement if required by law

  • Third-party integrations (e.g., Google Ads, Facebook Ads, email marketing platforms)

All third parties must comply with privacy regulations.

6. Your Rights Under NZ Privacy Laws

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to your personal data

  • Ask for corrections if your information is inaccurate

  • Withdraw consent for marketing communications

  • Request deletion of your personal data (where applicable)

To exercise these rights, contact us at 📩 jan@theclicklab.com.

7. Retention of Data

We retain personal information only as long as necessary for business or legal purposes. Once data is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices, so please review their policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

10. Contact Us

If you have questions or concerns about your privacy, contact us at:

📩 jan@theclicklab.com
📞 (+64) 0212577339